Deep Dive into Our Free CRM Offerings

G7CR has a good experience in implementing CRM for various businesses. We deliver a complete view of each of our customers and their businesses, with no cost to our customers as a part of our CRM service offering.

We enable our teams to make quick and intelligent decisions for various functions of the business that involves Sales, Marketing, Customer Service, and Business Intelligence fields. Our teams are also enabled and experienced to make strategic decisions including competitive positioning tactics, target marketing strategies, upselling opportunities, and cross-selling.

G7CR provides an end-to-end service for almost all major industry verticals such as IT, Telecom, Healthcare, Retail & Distribution, Travel & Hospitality, Logistics, Utilities, and Media & Entertainment globally.

Our Microsoft CRM customized solutions are based on very flexible MS technology designs, using industry best practices, and metrics addressing client business needs at the same time keeping scalability always an option. Our solutions help our client businesses enhance the customer experiences of their end users to a large extent.



An Overview of all that we do for our Customers as a part of our Service Offerings


Our Free CRM Offering to our Cloud Customers:

►Capacity planning and MS CRM fitment (Free Offering)
    Physical and logical architecture assessment
    Licensing recommendations
     Gap analysis

►Solution building and implementation services (Free Offering)
    MS CRM end-to-end solution building and implementation
    Microsoft Dynamics CRM configuration, customizations, and role-based security definitions
    Workflow configuration to connect your business use case
    Implementation of add-on or reusable components solutions

► xRM development (Free Offering)
    Extending MS CRM platform for business solution applications

►Unidirectional, bidirectional system integration (Free Offering)
    Integration with ERP systems
    Integration with non-ERP systems
    Integration with websites and portals
    Integration with telephony systems and contact center agent desktops

►Version upgrades (Free Offering)
    Implementation of upgrades
    Add-on upgrades
    Installation of roll-ups

►Helpdesk and support services (Free Offering)
    Dedicated offshore support: Team of technical and functional consultants providing centralized support to globally distributed clients
     Dedicated onsite support: Technical or functional consultants deployed at the client site, whenever required
    On-going server management and performance auditing
    Functional and technical performance management
    Remote assistance (via VPN or remote desktop)

Service Extentions

►Data migration and BI (Free Offering)
     Data Extraction and Transformation from various different data sources
     Handling migration error handling and logging
     Migration performance tracking
     Data migration from legacy or other CRM systems
     Usage of connectors to reduce migration time frame
     Customized reporting based on external and internal data
     Building dynamic, ad hoc reporting solutions
     Enhancing dashboards and role centers including custom Microsoft SQL Server Reporting

►Installation and deployment (Free Offering)
     Internet-facing deployment
     Single server, multi-server deployment